Frequently Asked Questions
What is the background and experience of your manufacturing plant?
Our plant was established in 2003, specializing in the research, development, and production of high-quality plant extracts for more than 20 years. We export our products globally, with main markets in North America (60%), Western Europe (20%), and Southeast Asia (20%).
How is product quality guaranteed before shipment?
We implement rigorous quality controls, which include a pre-production sample evaluation before mass production and a final comprehensive inspection on every batch before shipment to guarantee conformance.
What core products can we purchase from you?
We offer a wide range of premium natural plant extracts, herbal ingredients, and nutritious fruit juice powders standardized to industry specifications.
Which international quality standards and certifications do you meet?
Our production line operates in strict accordance with GMP standards. We hold multiple safety and quality credentials, including ISO9001, ISO22000, HACCP, HALAL, KOSHER, and CIQ approvals.
What packaging sizes and storage methods do you recommend?
Samples are packed in 1kg polyethylene bags, and standard commercial orders are packed in professional drums of 25kg net weight. We recommend storing all extraction products in sealed containers kept away from direct sunlight and humidity.
What delivery terms and payment currencies do you accept?
We accept various delivery terms including FOB, CFR, CIF, EXW, DDP, DDU, and Express Delivery. Supported payment currencies include USD, EUR, JPY, CAD, AUD, GBP, and CNY via payment methods like T/T, L/C, Credit Card, and PayPal.