Frequently Asked Questions
Q Which kind of payment terms do you accept?
You can pay by T/T, Western Union or Alibaba Trade Assurance.
Q Can you give me a discount price?
Surely, it depends on your order quantity.
Q How can I get a sample?
Free samples are available, but freight charges will be at your account. These charges will be returned to you or deducted from your order in the future.
Q How to confirm the Product Quality before placing orders?
You can get free samples for some products by only paying the shipping cost or arranging a courier to take the samples. You can also send us your product specifications and requests, and we will manufacture the products according to your requirements.
Q How do you treat quality complaints?
First of all, our quality control will reduce quality problems to near zero. If there is a real quality problem caused by us, we will send you free goods for replacement or refund your loss.
Q Can the packaging and specifications be customized?
Yes, our standard specification is 60ml per bottle, but we can customize the packaging, specifications, and volume based on your specific request.